EnrolleeApp
"Mock Location" Compliance Result (Android Devices)
When a compliance call returns a compliance result of "Mock Location", this could indicate that the enrollee is using a Mock Location Provider or a fake GPS app. These apps "spoof" the device's actual location, returning a false location point. These ...
ShadowSafety - Field Visits
ShadowSafety is a solution that allows officers to check in and check out when conducting field visits with their enrollees. This solution allows for configurable time limits, officer-set PIN numbers, location tracking and supervisor escalations in ...
EnrolleeApp Pursuit Mode
EnrolleeApp Pursuit Mode uses Significant Movement to retrieve updated locations from the enrollee's mobile device every 50 meters of movement. These locations are plotted on the map, creating a breadcrumb trail of all locations captured during the ...
Android and iOS Device Minimum Version Requirements
Both Android and iOS devices must meet minimum operating system requirements to download and use the EnrolleeApp. iOS Devices (Apple iPhone) Minimum supported version: iOS 16.3 Compatibility: All iOS versions newer than 16.3 are supported. Android ...
Shadowtrack Officer App
The Shadowtrack Officer App is a mobile app designed to provide officers with convenient, on-the-go access to the ShadowtrackONE platform. The Officer App is currently in development and not yet available for download. We appreciate your patience and ...
EnrolleeApp Version Updates
ShadowtrackONE regularly updates the EnrolleeApp to incorporate new solutions and keep pace with evolving technology. This article provides a reference list of EnrolleeApp versions to assist officers when viewing the EnrolleeApp Info section within ...
Dual Factor Location Verification (DFLV)
Dual Factor Location Verification pairs between the EnrolleeApp and the assigned hardware device, monitoring Significant Movement through the EnrolleeApp. When this mode is enabled, a floating zone is created around the enrollee's phone, sending ...
EnrolleeApp Restrictions Information
EnrolleeApp Information and Restrictions Within the enrollee's profile, there is a list of information about the enrollee's phone. This includes phone type and operating system, as well as a list of restrictions. EnrolleeApp Info Navigate to the ...
Add a New Enrollee: EnrolleeApp - Revised
Introduction This article provides a step-by-step guide on adding a new enrollee to the ShadowtrackONE platform using the EnrolleeApp. These steps ensure the enrollee has the necessary information, services, zones, and schedules. Important: Enrollees ...
Add a New Enrollee: EnrolleeApp
Introduction This article provides a step-by-step guide on how to add a new enrollee to the ShadowtrackONE platform using the EnrolleeApp. By following these simple steps, you'll ensure the enrollee is set up with the necessary information, services, ...
Retrieving Mobile App Logs Remotely
Silent Retrieval of Logs in the Application The ability to retrieve the EnrolleeAPP logs without involving the enrollee. This can be used if the enrollee cannot access their email through their phone or a System Admin user needs to collect logs to ...
Reviewing Location Data for the EnrolleeApp
Reviewing Location History In order to review location data for a specific enrollee: The location data will not show up on the locations tab until the call or event is complete Search for the Enrollee by Name Go to the "Locations" > "History" tab The ...