Profile Tab
Two Factor Authentication
Two Factor Authentication is a security measure that requires two forms of identification to log in to your account. This can provide an extra layer of security, protecting unauthorized access to sensitive information. This can be configured for ...
Forgot Password
If a user has forgotten their ShadowtrackOne platform password, the password can be reset by selecting "Forgot Password" from the login page. Forgot Password Selecting "Forgot Password" will allow the user to enter the email address associated to ...
Inactive or Blocked Users
User Account Settings Each user has a user profile. This profile is where ahe login information, settings, and permissions for the user are entered. If a user is unable to access Shadowtrack due to their account being inactive or blocked, you can ...
Resetting a User's Password
Overview If you need to reset a user's password or require them to change their password upon their next login, follow the steps outlined below. Step-by-Step Guide to Reset a User’s Password Search for the User: Locate the user by searching for their ...
Create a New User Profile
To add a new user to the application: Search for the desired entity you would like to associate the user with from the main search field On the user profile, select the Users tab Next, select the +User button Enter the following information for the ...