ShadowAlertness
Setting up Notifications and Hospitals for ShadowAlertness
ShadowAlertness is a solution that provides improved accuracy in monitoring officer locations when within hospitals. When configuring ShadowAlertness for your entity, both "Notifications" and "Hospitals" will need to be configured. "Notifications" ...
Failed Officer Check-In Notifications
Failed Officer Check-In Notifications To ensure a supervisor(s) is notified when an officer fails to check in, the recipient contact information must be entered at the entity level. To set this up: Go to the entity profile you would like to set this ...
ShadowAlertness Check-In Requirements
Check-In Requirements: Correctional officers must check in every 30 minutes using the app to confirm they are safe and alert during their shifts. If the officer fails to check in, one or more supervisors will be notified. The 30-minute window for the ...
ShadowAlertness: Downloading & Logging into the App
ShadowAlertness is a solution that provides improved accuracy when officers are supervising inmates while receiving hospital treatment or on transportation. Upon the officer logging in, a prompt will pop up allowing the officer to select the "On ...
Enabling ShadowAlertness for an Officer
The ShadowAlertness service allows Corrections Officers to check in while escorting inmates for overnight hospital stays. This service provides an essential tool to ensure Officer safety and alertness while on shift outside of the correctional ...