Managing SIM Activation and Deactivation Notifications

Managing SIM Activation and Deactivation Notifications

Receiving Activation/Deactivation Emails

  1. Only TenantAdmins will receive sim activation and deactivation email notifications. 

The TenantAdmin Role

  • Definition: The TenantAdmin role is assigned to users who need full access to the platform's capabilities, including configuration settings, user management, and critical notifications.
  • Privileges: Beyond standard access, the TenantAdmin receives direct email notifications regarding any changes to the SIM status, ensuring they are always informed of activations and deactivations within their entity
Also found in ShadowDevice and ShadowWatch.

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