Interview (Self Report)

What is the Interview (Self Report) Service

The "Interview" service allows enrollees to check in periodically using either a landline phone or the EnrolleeApp to report new information to their officer.  During the interview, the enrollee is asked a series of pre designated questions. The enrollee can submit new information or details related to each question when applicable. A record of the interview details is logged on the enrollee compliance record and the enrollee's assigned officer is notified when new information is reported. 

The interview service consists of the following additional features:

• Related Articles

• Reviewing Interview Compliance and Exceptions

  Understanding Interview Compliance and Exceptions The enrollee must complete the interview session in the alloted time designated on the schedule to remain compliant. If the enrollee responds to any of the interviews questions with a yes, a follow up ...

• Self-Report

  If assigned an Interview or "check-in" by your Officer, you will be requested to complete scheduled Self-Reports. The interview (check-ins) indicate when you are required to check in for the automated interview. Select the Self-Report button on the ...

• Interview Exceptions Report

  Accessing the Interview Exceptions Report To view and manage the Interview Exceptions Report, follow these steps: Navigate to the Reports Section: From the left navigational menu, click on the Reports tab. Select the Interview Exceptions Tab: Within ...

• Compliance/Violation Email Configuration

  Compliance Report Configuration The ShadowtrackONE platform allows users to configure emailed compliance reports for their enrollees as well as other users' caseloads. Within the User's profile, select "Settings" and select "Receive Email ...

• Completing Your Interview in the Enrollee App

  Things to be Aware of When Completing an Interview The interview service allows you to check in periodically to report any new information to your officer. Be mindful of the following when completing your interviews: We do not recommend logging out ...