Completing Your Interview in the Enrollee App

Completing Your Interview in the Enrollee App

Things to be Aware of When Completing an Interview

The interview service allows you to check in periodically to report any new information to your officer. Be mindful of the following when completing your interviews:
  1. We do not recommend logging out of the app between interviews. Staying logged into the app ensures you receive interview reminders and notifications intended to prevent you from missing the interview. Staying logged into the app also prevents you from logging in to the app and entering your credentials again. 
  2. You will not be allowed to complete your interview if you attempt to do so outside of the interview start date/time. You will see a message stating, "You have no interviews to complete at this time." Please check with your officer if you are unsure of your interview start date/time. 
  3. You can complete a missed interview, however, it will only be available for up to 26 days. After the 26-day period has passed, the interview is considered "Incomplete". Your assigned officer will be notified. 

Completing Your Interview

To complete your interview:
  1. Select the Self Report button on the home screen of the EnrolleeApp
  2. You may be required to complete voice or facial recognition to verify your identity before completing your interview. Follow the prompts on the screen to do so
  3. After verification, you will see the interview questions displayed on your mobile device.
    1. Respond to the questions with a Yes or No response as directed
    2. If you are prompted to type an additional response to one of the questions you answered, please be sure to do so
  4. Once you have completed your interview, you will receive a confirmation message. Your interview is complete!
        

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