Assigning/Activating the ShadowTether Hardware

Assigning/Activating the ShadowTether Hardware

Assign Hardware to an Inmate

  1. On the Inmate profile, select the Services>Device tab
  2. Select the Actions button>Assign Device
  3. Next, search by the Hardware ID number of the device you would like to assign to the inmate, double click to assign
  4. The device will automatically become active as soon as it is assigned to the inmate


Confirming the Hardware Activated Properly

  1. Once the device is activated, check the Device Communication section to confirm the following is current. This information may take a few minutes before it updates after the device is activated:
    1. Activation date/time - Time the device was activated
    2. Last Location - Time of the last location received from the device
    3. Last Comm - Time the device last communicated



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