New Inmate- ShadowTether

New Inmate- ShadowTether

Creating the Inmate Profile

To create a new inmate profile:
  1. Go to the inmates tab from the main navigational menu.
  2. Next select the +Inmate button.

Inmate Info

  1. The 4 step enrollment wizard will open, complete the following steps:
    1. Inmate Info - Enter as much information here as you would like for the inmate. The name, language, and time zone are required fields. 
      1. The time zone will be defaulted to the logged in user's time zone. Please be sure to update this if the inmate is located in a different time zone
    2. Case Info (Optional) - Enter an offense, case ID, and start/end dates if desired. The case ID can be used as an identifier for the inmate. You can search for inmates using their case ID number. 
  2. Select Next

Add Services

  1. Select the "Device Service"
    1. ShadowTether - Wrist worn interior tracking device
  2. Once you select the "Device Service", you will see the option to assign the hardware by using the "Actions" button. Next, select the device you would like to assign from the list of available inventory. 
  3. Select Next




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