Related Articles
Transferring Enrollee(s), Inmate(s) and User(s) to other Users/Entities
Transferring Profiles in ShadowtrackONE The ShadowtrackONE software allows users to transfer an enrollee/inmate/user from one user/entity to another. All users should be unassigned from the enrollee/inmate before you transfer them to another entity. ...
ShadowTether Range Adjustments
The ShadowTether has the ability to adjust the ranges between the ShadowPhone and the ShadowTether. The default range is 50 to 80 meters (160 to 260 Feet) The distance can be adjusted by using the APP "Kbeacon Pro" APP to adjust the TX power as ...
Deactivate an Inmate That Is Active
Deactivate an Inmate that is Active in the ShadowtrackOne Platform To deactivate an inmate, follow the steps below. Search for the desired inmate by name using the universal search. Once on the inmate profile, click on the Profile tab> Basic ...
Assigning/Activating the ShadowTether Hardware
Assign Hardware to an Inmate On the Inmate profile, select the Services>Device tab Select the Actions button>Assign Device Next, search by the Hardware ID number of the device you would like to assign to the inmate, double click to assign The device ...
New Release Flag
When application updates are implemented within the ShadowtrackONE platform, a flag is displayed to indicate new releases. This flag can be found at the top of any page within the platform and is titled "See What's New". By clicking this flag, you ...