Your Officer can randomly request a video conference through the EnrolleeAPP. When you receive an alert for a video conference, the following will occur:
You will receive a push notification alert via the enrollee app, on your mobile device
Joining the Video Call
The alert notification will give you the option to Accept and join the video call
Next, enter your Name and select Join Meeting
You will see yourself as well as your Officer if they have chosen to turn their camera on
During the video session you can:
Turn off your camera (Your officer can tell when you do this)
Mute your microphone (Your officer can tell when you do this)
Rotate your camera to show your surroundings
End the call by selecting the red X (Your officer can tell if you end the call before it is over)
You must be fully clothed and stationary during the call.
Accessing the ShadowMeet Service The ShadowMeet service can be accessed one of two ways via the portal: On the main enrollee list via the Globe Icon On the enrollee profile via the Globe Icon located in the main header Placing a Video Call to An ...
Purpose of ShadowView The ShadowView service is a two way video session between the user and enrollee ShadowView Features Two-Way virtual communication Enrollee location verified during video session Allows users the ability to perform home contact ...
New: We have improved the video interface for the ShadowView service. You will notice a different look and feel during video sessions. This service still functions the same and has all of the great features it had before. To see the benefits of these ...
In order for you to utilize the EnrolleeAPP, you must first be added to the ShadowtrackONE Web Platform by your Officer. Your Officer will choose the start time and date as well as how you will be monitored. Once you are added, you will receive an ...
ShadowCase is ShadowtrackONE's comprehensive case management solution. ShadowCase can operate independently or can be integrated with an already existing agency platform. This solution allows users to keep all case information in one easy to navigate ...