ShadowCard (Officer Business Card)
ShadowCard is a solution that allows the enrollee to view their officer's business card. This keeps important details and contact information in an easy to access location.
ShadowCard
- By selecting the "Business Card" button in the EnrolleeApp, the following will show if enabled by your officer
- Business or Department Logo
- Officer's first and last name
- "Send Voicemail" button allows you to leave a voicemail from the direct link
- Department or Entity
- Office address with a direct link that takes you to a map with directions
Related Articles
ShadowCard (Officer Business Card)
Overview The ShadowCard (Officer Business Card) feature allows enrollees to easily access key officer details directly through the EnrolleeApp. By default, the assigned officer’s business card is displayed to the enrollee. This card includes: The ...
Enabling ShadowAlertness for an Officer
The ShadowAlertness service allows Corrections Officers to check in while escorting inmates for overnight hospital stays. This service provides an essential tool to ensure Officer safety and alertness while on shift outside of the correctional ...
Failed Officer Check-In Notifications
Failed Officer Check-In Notifications To ensure a supervisor(s) is notified when an officer fails to check in, the recipient contact information must be entered at the entity level. To set this up: Go to the entity profile you would like to set this ...
ShadowAlertness: Downloading & Logging into the App
ShadowAlertness is a solution that provides improved accuracy when officers are supervising inmates while receiving hospital treatment. Upon the officer logging in, a prompt will pop up allowing the officer to select the hospital name, floor and room ...
ShadowAlertness Check-In Requirements
Check-In Requirements: Correctional officers must check in every 30 minutes using the app to confirm they are safe and alert during their shifts. If the officer fails to check in, one or more supervisors will be notified. The 30-minute window for the ...