Overview

• The officer’s first and last name.
• The entity's address, with a clickable link that provides a map as well as directions.
• A direct option for the enrollee to send a voicemail (ShadowVmail) to the officer.
• The entity logo, if uploaded. If no logo is provided, the placeholder will remain blank.
  

All creation and changes to the logos are done in the Entity's settings. Address information can be created and edited from the Entity's settings as well as within the Assigned User's profile. When adding an address in the Assigned User's profile this address will display on the officer's business card, even if an address is input at the Entity Level. 

Configuring the Business Card Address (Entity Level)

1. Go to the Entity section of the platform.
   
2. Click on the "Settings" tab.
3. Under "General Settings", locate the section titled Address.
4. Select "Update Address".
5. In the pop-up window, enter the address information.
6. Select "Save".
   
7. The address information will now display on the officer's business card when displayed to enrollees.
   

Configuring the Business Card Address (Assigned User Profile)

1. Go to the Assigned User profile you wish to add an address.
   
2. Click on the "Profile" tab. 
   
3. Select "Edit" in the Details section.
   
4. Add the address information.
   
5. Select "Save".
   
6. The address information will now display on the officer's business card when displayed to enrollees. 

Configuring the Business Card Logo

To upload or update the logo displayed on the business card, follow these steps:

1. Go to the Entity section of the platform.
   
2. Click on the "Settings" tab.
3. Under "General Settings", locate the section titled Business Card Logo.
4. Click the button titled "Update Business Card Logo".
5. In the pop-up window, click "Browse" to select the logo file from your device.
6. After selecting the logo, click "Save Image".
7. The uploaded logo will now appear on the officer's business card when displayed to enrollees.
   

When uploading your entity logo:

• Make sure it is visible on a black background. If black lettering in a logo is uploaded to the application, the logo will be invisible in the EnrolleeApp.
• JPG logo files are recommended.
  

Enabling and Disabling Send Voicemail

1. Go to the User's Profile in the platform. 
   
2. Click on the "Settings" tab.
   
3. In the "Voicemail Enabled", select "Enabled" to allow enrollees to leave voicemails or "Disabled" to disable this option.
   
1. If enabled, the enrollee can leave a voicemail from the Officer Business Card. The voicemails can be up to 30 seconds and are sent directly to the officer.
   
2. If disabled, the enrollee will receive a pop-up stating "This service has not been enabled."
   
4. Select "Save".

Disabling the Officer's Business Card From Displaying

To disable the officer's business card from being shown to enrollees:

1. Navigate to the User's Profile (the officer whose card you want to hide).
2. Go to the Settings tab.
3. Under the option Display Business Card, click No.
4. Click Save to confirm the change.
5. Once disabled, the officer’s business card will no longer be visible to enrollees