Logging into the Application
Accessing the Website
- To access the ShadowtrackONE Application go to the following URL:
- login.stsignin.com
Obtaining Your Credentials
- You will need both your username and your password to access the application
- Your username is your email address
- Your password must be obtained from selecting the Forgot Password option on the main login page as shown below
- You will receive an email prompting you to reset your password
Related Articles
Application Update Release Date - 03/01/2024
New: We have added an "Export" button on the "Lobby Status>Complete" tab SMS Interview reminders can now be sent via text for enrollees with a "Mobile Without App" phone type You can now see who created or last edited the drug testing results on the ...
Application Update Release Date - 12/29/2023
New: Sobriety calls can now be initiated via the mobile version of the application The "Lobby Status" tab has been separated into three sub tabs titled: Ready - Displays all enrollees who are ready to see their officer Complete - Displays all ...
Application Update Release Date - 08/29/2025
What's New Added a ‘What’s New’ notification to the platform that links to the latest updates, improvements, and bug fixes after each production release. Added the ability to create one-time and recurring overrides to inmate schedules within the ...
Error Messages in the Application
Question: I received an error message in the application. What information should I communicate in an email to Support@shadowtrack.com to get this resolved? Answer: Please Provide The Following: What Entity are you in? What area of the application ...
ShadowAlertness: Downloading & Logging into the App
ShadowAlertness is a solution that provides improved accuracy when officers are supervising inmates while receiving hospital treatment or on transportation. Upon the officer logging in, a prompt will pop up allowing the officer to select the "On ...