Application Update Release Date - 08/29/2025

Application Update Release Date - 08/29/2025

What's New

  1. Added a ‘What’s New’ notification to the platform that links to the latest updates, improvements, and bug fixes after each production release.
  2. Added the ability to create one-time and recurring overrides to inmate schedules within the inmate's profile.
  3. Added the ability to assign schedule templates within an inmate’s profile.
  4. Added the ability to multi-select inmates or select all inmates to assign schedule templates in bulk.
  5. Added new inmate filter options, including Housing Unit, Risk Level, Job Assignment, and Programs.
  6. Added the ability to create inmate one-time and recurring schedules within an inmate's profile.
  7. Added a “Master Schedule” sub-tab within the inmates tab that provides a real-time, scrollable timeline of all inmate schedules, with color-coded activities.
  8. Added schedule conflict detection to flag overlapping schedules in both the inmate profile and the Master Schedule.
  9. Improvements

  10. Enhanced biometric voice verification accuracy and functionality on the EnrolleeApp.
  11. Resolved an issue where the ShadowAlertness Dashboard displayed the color stage for the incorrect entity.
  12. Enhanced the viewing of multiple images within the ShadowAlertness Dashboard.
  13. Resolved an issue that caused the ShadowAlertness App to send duplicate images.
  14. Fixed an issue where an unsent draft ShadowMessage to an enrollee would clear if a new ShadowMessage was received.
  15. Added the ability to filter by iOS or Android devices within the Enrollee Page
  16. Added county zones for both Montana and Washington.
  17. Resolved an issue where some enrollees were unable to capture an image for an interview.
  18. Fixed an issue where users could not access the payment page while logged into the ShadowtrackONE platform
  19. Added a push notification to ShadowGuardian that alerts victims when their phone's memory is running low.
  20. Improved logic for obtaining enrollee locations during verification calls in the EnrolleeApp.
  21. Added the Usage Dashboard as a landing page option when logging into the ShadowtrackONE platform.
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