Application Update Release Date - 08/29/2025
What's New
- Added a ‘What’s New’ notification to the platform that links to the latest updates, improvements, and bug fixes after each production release.
- Added the ability to create one-time and recurring overrides to inmate schedules within the inmate's profile.
- Added the ability to assign schedule templates within an inmate’s profile.
- Added the ability to multi-select inmates or select all inmates to assign schedule templates in bulk.
- Added new inmate filter options, including Housing Unit, Risk Level, Job Assignment, and Programs.
- Added the ability to create inmate one-time and recurring schedules within an inmate's profile.
- Added a “Master Schedule” sub-tab within the inmates tab that provides a real-time, scrollable timeline of all inmate schedules, with color-coded activities.
- Added schedule conflict detection to flag overlapping schedules in both the inmate profile and the Master Schedule.
Improvements
- Enhanced biometric voice verification accuracy and functionality on the EnrolleeApp.
- Resolved an issue where the ShadowAlertness Dashboard displayed the color stage for the incorrect entity.
- Enhanced the viewing of multiple images within the ShadowAlertness Dashboard.
- Resolved an issue that caused the ShadowAlertness App to send duplicate images.
- Fixed an issue where an unsent draft ShadowMessage to an enrollee would clear if a new ShadowMessage was received.
- Added the ability to filter by iOS or Android devices within the Enrollee Page
- Added county zones for both Montana and Washington.
- Resolved an issue where some enrollees were unable to capture an image for an interview.
- Fixed an issue where users could not access the payment page while logged into the ShadowtrackONE platform
- Added a push notification to ShadowGuardian that alerts victims when their phone's memory is running low.
- Improved logic for obtaining enrollee locations during verification calls in the EnrolleeApp.
- Added the Usage Dashboard as a landing page option when logging into the ShadowtrackONE platform.
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