Setting up an Enrollee on Inbound Drug Testing

Setting up an Enrollee on Inbound Drug Testing

What is Inbound Drug Testing

Shadowtrack offers two methods to notify the enrollee it is time to report for a drug test. One is inbound, the other is outbound. The inbound option requires the enrollee to check in daily by selecting the "Drug Test" button on the home screen of the EnrolleeApp. 

Info
For more information on how the enrollee checks in for inbound drug testing, please refer to the article here
The advantages of using the inbound drug testing method are:
  1. The enrollee must take ownership of checking in daily.
  2. The enrollee cannot use the excuse, "I did not receive the notification".
  3. The enrollee receives reminders when they forget to check in.
  4. The assigned user will be notified if the enrollee goes 3 consecutive days without checking in.
  5. The location of the enrollee along with the date and time of the check in are recorded.

Setting up the Enrollee for Inbound Drug Testing

To place the enrollee on inbound drug testing:
  1. Go to the enrollee "Profile > Services" tab
  2. Then select the "Drug Testing > Settings" sub tab
  3. Select "Edit" 
  4. Then select "Yes" to enable drug testing
  5. Once you enable drug testing, you will notice other fields that populate. Those fields are:
    1. "Method" - this is where you will designate if the enrollee will be using the inbound or outbound method
      1. Select "Inbound"
    2. "Template" - you will choose a drug testing template which designates the frequency at which the enrollee will be required to report for a test
      1. Templates are created at the entity level. If you do not see any templates available to you please refer to the article here that details instructions on creating drug test templates
      2. Once selecting the template, you will see the template details shown
  6. Select "Save"
    1. You will notice the Date Inbound started date/time field being automatically filled in. This keeps a record as to when the enrollee was placed on inbound testing
  7. You are also able to review "Results" and "History" under their respective tabs.
    1. "Results" will show the notification type (inbound/outbound), scheduled date, color code, testing template, and complete (yes/no).
      1. The officer is then able to fill in the following fields; Status, date collected, excused, level of drug reading, any notes, and created by.
    2. "History" will show the testing template, method (inbound/outbound), notification type, template assigned date, template unassigned date, duration (days), assigned by, and unassigned by. 

Info
The Color Code report found in the Templates tab allows officers (users) to view both the notifications already sent to enrollees and all scheduled notifications based on assigned templates. To learn more about the Color Code Report view the article here.

  Reviewing the Inbound Check-Ins for Drug Testing

Info
For details on how to review and export a record of the enrollee check-ins, please refer to the article here


    • Related Articles

    • Setting up an Enrollee on Outbound Drug Testing

      What is Outbound Drug Testing Shadowtrack offers two methods to notify the enrollee it is time to report for a drug test. One is inbound, the other is outbound. The inbound method is the preferred method for enrollees using the EnrolleeApp, however, ...

    • Creating/Understanding Drug Testing Templates

      Create a Drug Test Template Creating and modifying drug test templates are features that are only available to tenant admins and users with certain permissions. If you do not have access to the templates tab, located in the left navigational menu, ...

    • Reviewing and Exporting Inbound Drug Testing Check-Ins

      Introduction Enrollees placed on Inbound Drug Testing are required to check in daily using the EnrolleeApp. This will allow the enrollee to receive a message either stating when and where to report, or that they are not scheduled to report at this ...

    • Review Drug Testing Results and History Tabs

      Drug Test History The Drug Testing History tab in ShadowtrackONE provides a record of the assignment and modification history of drug test templates for each enrollee. It shows specific details such as the times and dates templates were assigned or ...

    • Viewing the Drug Testing (Color Code) Report

      Overview The drug testing (color code) report allows you to view what enrollees have been told to report for drug testing. This report will also allow you to anticipate who will report for testing in the future. Accessing the Color Code Report To ...