Create a ShadowDevice Schedule

Create a ShadowDevice Schedule

Purpose of Creating a ShadowDevice Schedule

A watch schedule should be created anytime that you want to determine if the enrollee is inside or outside of a specific inclusion or exclusion zone. Although the ShadoWatch will report the tracking location of the enrollee every few minutes, you must have a schedule in place to be notified of zone violations. 
  1. Go to the enrollee profile you would like to add the schedule for
  2. Go to the Schedule tab
  3. Select the Device sub tab
Info
The times displayed on the calendar within the Schedule tab are determined by the time-zone set on the user’s computer, not the time-zone specified in their platform profile.

Create the Schedule

  1. Select +Schedule button
  2. Fill in the schedule fields as follows:
    1. Zone - This field indicates the zone that is associated with the schedule. The zone will be used to determine if an enrollee is inside or outside of the designated area during the scheduled hours. Multiple zones of the same type (inclusion/exclusion) can be associated to one schedule. Inclusion and Exclusion zones cannot be assigned to the same schedule, meaning two separate schedules would need to be created.
Info
Use case: If an enrollee has inclusion zones for both work and home assigned to one schedule, and the enrollee stays home from work sick, the user will not be notified because either zone would still be considered compliant.
    1. Zone Type - The type of zone will be listed next to the zones name within the dropdown menu. This will automatically create either an inclusion or exclusion schedule based on the zone selected. 
    2. Window Start Date/Time - Indicates when the schedule period starts
    3. Window End Date/Time - Indicates when the schedule period ends
    4. All Day - Allows you to set an all day start and end time. This option is typically used for an 24 hour inclusion or exclusion zone schedule
    5. Recurrence - Designates how often the schedule occurs. Recurrence can be selected to "Never", "Daily" (everyday), "Weekly" (selected days), "Every Week Day" (Mon-Fri) and "Monthly".
    6. Schedule Exceptions - Allows you to enter specific times when the enrollee is excused from being at the zone associated with the schedule. Zone alarms will not be generated during this time. Recurrence can be selected to "Never", "Daily" (everyday), "Weekly" (selected days), "Every Week Day" (Mon-Fri) and "Monthly".
    7. Select Save to create the schedule
Info
The Audit History button will show any changes made to a device schedule after it has been created. 

Drag-and-Drop Scheduling

Users can intuitively create schedules by drag-and-drop, allowing the user to visualize the time frame on the calendar while creating schedules.
  1. Open the schedule calendar by either day or week view
  2. Choose a start time – Click on the time slot where you want the event to begin.
  3. Drag to select the end time – Hold your mouse button and drag down to cover the time range.
    1. If the end time crosses over into the following day, simply slide the mouse over to the next day’s column and keep dragging until the desired end time.
  4. Release the mouse – The time block is now scheduled.
  5. You will now select the schedule type, configure the recurrence schedule and select "Save".

Scheduling Types and Associated Colors

Scheduling Types are associated by color. The Scheduling Types and Associated Colors are listed below:
  1. Curfew Outbound - Magenta
  2. Curfew Inbound - Yellow
  3. Interview - Orange
  4. Device Inclusion - Green
  5. Device Exclusion - Red
  6. Device Exception (Schedule Exception) - Gray (Schedule Exceptions will be listed under the device schedule associated with it)

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