Application Update Release Date - 09/30/2023

Application Update Release Date - 09/30/2023

New:

  • Implemented appointment types for the ShadowCal service. This allows you to designate an appointment type when creating new appointments for enrollees

Resolved:

  • An issue with exiting the map when using the street view feature
  • An issue with creating a new entity
  • An issue when the "Find Location" button is not selected when creating a new zone for an enrollee
  • An issue with some admin users accessing drug testing templates for entities outside of their own
  • An issue with some curfew outbound calls being stuck in a pending status
  • An issue with replaying the original audio file for a voicemail message that was translated
Improvements:
  • We have improved the process to add new primary and follow up protocol questions for interviews
  • Improved the way Shadowtrack handles schedule templates without an end date
  • Added a more user friendly date selector when creating new appointments
  • The assigned user(s) is now displayed on the enrollee profile tab in the mobile web version of the application
  • We have improved the way that we log location data from the ShadoWatch that cannot be plotted on the location map. The location point will be logged in the location history indicating "Google unable to locate"
  • The location type for location points with an accuracy greater than 1500 will be logged as "LBS Accuracy"
  • When the enrollee sends their mobile app logs on an iOS device, the default email address is now support@shadowtrack.com
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