Application Update Release Date - 07/25/2025

Application Update Release Date - 07/25/2025

New Features

  1. Added the ability to configure an entity’s platform access as Community Only, Institution Only, or Both.
  2. Added a schedule template builder for ShadowPass to the Schedules tab, allowing TenantAdmins to create full-day schedules with color-coded time blocks and activity labels using a drag-and-drop interface.
  3. Added the ability for TenantAdmins to configure activities with names and colors at the entity level for ShadowPass schedule templates.

Improvements

  1. Added the ability to select “Transportation” in ShadowAlertness, allowing the officer to take multiple images that are viewable on the ShadowAlertness dashboard.
  2. Added the ability to select “Overnight Hospital Stay”, allowing the officer to take a single image, enter hospital details, and have the entry appear in the new “On Overnight Hospital Stay” metric on the ShadowAlertness dashboard.
  3. Added the enrollee’s app version to the Phone Service tab within EnrolleeApp Info.
  4. Fixed an issue where a buffer zone was incorrectly displayed for all zones instead of just the one it was configured for.
  5. Enhanced calendar functionality in all locations for improved usability.
  6. Added the latitude and longitude to the interview exception report.
  7. Removed the “Last 5 Locations” option from the Date Range filter on all map views.
  8. Updated the Compliance tab to show ‘Expired’ for any missed or incomplete calls.
  9. Added support for uploading separate light and dark mode logos for each entity.
  10. Added the enrollee’s image next to their name at the top of all pages when viewing their profile.
  11. Added a new filter to ShadowMessage that displays only enrollees assigned to the officer.
  12. Updated the unread ShadowMessage email notifications to include the message sent by the enrollee.
  13. Removed the “Home” and “Logout” buttons from the mobile application while typing a message in ShadowMessage.
  14. Added an automatic notification to remind victims to check their app if no new location is received within 24 hours.
  15. Added support for associating multiple zones with a single curfew schedule for the ErnolleeApp.
  16. Added the option to display the officer’s name when communicating with an enrollee via ShadowMessage.
  17. Added the ability to filter by entity and hospital name on the ShadowAlertness dashboard.
  18. Enhanced the sobriety testing interface within the ErnolleeApp to improve usability and provide a smoother user experience.
  19. Added post check-in instructions prompting the enrollee to wait in the lobby for their officer
  20. Offense selection within a case now supports multiple offenses and allows users to add and edit individual descriptions for each selected offense.
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