Application Update Release Date - 01/31/2025

Application Update Release Date - 01/31/2025

What's New

  • Added an On-Call Schedule to the Calendar tab, allowing entities to designate on-call users for specific timeframes and assign hierarchy levels.
  • Added a new language option, English Canada, to the user profile, which displays Provinces and Postal Code instead of State and Zip Code for all address input fields when selected.
  • Added Dark Mode support in the platform, allowing users to switch themes using the sun and moon slider at the bottom of the navigational menu.

Improvements

  • Added the image captured during check-in to the ‘Ready’ tab within Lobby Status for ShadowVisit.
  • Enhanced the Out-Of-Service tab to support filtering by device type and exporting.
  • Enhanced the Event Details to differentiate between the alarm steps and cleared steps.
  • Enhanced the Calendar tab to notify all users assigned to an enrollee when an appointment is created.
  • Removed the ‘Charging’ tab from the event timeline.
  • Added automatic sorting for hospital information in the entity service settings within ShadowAlertness.
  • Enhanced ShadowVisit to show enrollee appointments on the Lobby Status page within the platform.
  • Enhanced Mass Notifications by displaying the selected template more clearly.
  1. Added the ability to copy hospital information from one entity to another.
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