Application Phone Numbers
Application Phone Numbers
The phone numbers listed within the Phone Number page are numbers that are frequently used by Shadowtrack Technologies.
- Dial-in Phone Number: (847) 986-8635 and (804) 729-5578
- Toll Free Phone Number: (866) 283-5112
Related Articles
Phone Numbers Report
What is a Phone Number Report? The Phone Numbers Report allows you to view and manage enrollee phone numbers within the platform. Follow the steps below to access and utilize this report effectively. Accessing the Phone Numbers Report Navigate to the ...Create a Curfew Schedule in the Application
Types of Curfew Schedules A Curfew Schedule indicates either: When an Enrollee needs to check into the EnrolleeAPP to verify their identity and location. As such, there are two types of Curfew Schedules: Curfew Outbound and Curfew Inbound. When ...Error Messages in the Application
Question: I received an error message in the application. What information should I communicate in an email to Support@shadowtrack.com to get this resolved? Answer: Please Provide The Following: What Entity are you in? What area of the application ...Add or Edit a Phone Number for an Enrollee
Accessing the Enrollee Phone Number You can add or update a phone number for an enrollee in one of two ways: Using the globe icon (portal) from the main enrollee list No Phone Service Currently Selected - If an enrollee is not assigned to a phone ...Handling a Wrong Phone Number for an Enrollee
Overview Sometimes, non-enrolled individuals contact us frustrated about receiving calls or messages from Shadowtrack. This typically happens when an officer mistakenly enters the wrong phone number for an enrollee, or the enrollee changes their ...