ShadowPhone/ShadowTether
Assign a ShadowPhone Protocol to an Enrollee
Protocol Assignment Options A Protocol should be assigned to the Enrollee so that someone is notified in the event of an Alarm. You can only see protocols for your entity and any of your sub-entities. Protocols can be assigned to enrollees in one of ...
Configure WiFi Network on ShadowPhone
WiFi Configuration on a ShadowPhone Configuring a WiFi network within an enrollee's profile is an essential step to ensure that the ShadowPhone can effectively connect and communicate via the specified network. This configuration allows the ...
Enable or Edit the APN and WIFI/Cellular Settings After the Enrollee is Logged Into the Enrollee App
The ShadowPhone must have the Shadowtrack APN and the WIFI/Data enabled to get cellular service. These settings are typically set prior to the enrollee logging into the app. Enabling Settings To enable these settings after the enrollee is logged into ...
Managing SIM Activation and Deactivation Notifications
Receiving Activation/Deactivation Emails Only TenantAdmins will receive sim activation and deactivation email notifications. The TenantAdmin Role Definition: The TenantAdmin role is assigned to users who need full access to the platform's ...