Enable or Edit the APN and WIFI/Cellular Settings After the Enrollee is Logged Into the Enrollee App

Enable or Edit the APN and WIFI/Cellular Settings After the Enrollee is Logged Into the Enrollee App

The ShadowPhone must have the Shadowtrack APN and the WIFI/Data enabled to get cellular service. These settings are typically set prior to the enrollee logging into the app.

Enabling Settings

To enable these settings after the enrollee is logged into the app:
  1. Press the Enrollee App logo on the home screen of the enrollee app
  2. You will be prompted to enter a password to modify the settings
  3. The password is shadow-150-track
  4. Once you enter the password modify the settings accordingly

Creating the APN

  1. Select +APN in the upper right hand corner
  2. Enter the following information in the corresponding fields
    1. Name - Shadowtrack
    2. APN - 30304.MCS
    3. MCC - 310
    4. MNC - 410
  3. Select Save to create the new APN

Enabling WIFI/DATA

  1. Enable the WIFI and Mobile Data settings
  2. Select Done



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