ShadowVisit Explained
ShadowVisit Guide: Streamlining Your Office Visit and Intake Experience
Step 1: Completing an Intake Form
For new probationers, those with a new sentence, or transfer cases, ShadowVisit provides a simple digital intake process:
- Scan the QR Code: Open your phone's camera and scan the QR code provided by the office.
- Fill Out the Form: Complete all required fields on the digital form.
- Submit the Form: Once finished, tap Submit. Then, visit the front desk to confirm your completed intake form.
Note: If your camera isn’t working, request the form's URL and manually enter it into your browser.Step 2: Checking In for an Office Visit
To check-in for an office visit, follow these simple steps:
Select the Office Visit Button: Open the EnrolleeApp and tap Office Visit.
Take a Photo: Follow the prompt to take a facial photo.
- Choose a Check-In Type(s): Indicate the reason(s) for your visit. If multiple check-in types are selected, all corresponding questions for each check-in type will be presented.
Please answer questions: If any more questions come up, please answer them as required.
Receive Confirmation: You’ll be notified that your check-in is complete, and your officer will be alerted. You may then wait in the lobby.
Alert: You must be logged into the EnrolleeApp to check in. If you need your enrollee ID or password, select "Need Credentials" on the login screen.
The QR Code can be scanned by current enrollees if a new intake for that enrollee is required.
Step 3: Checking Out When Leaving
To check out after your visit:
- Select Office Visit: Open the Office Visit screen in the EnrolleeApp.
- Select Check-Out: Tap Check-Out to complete the process.
Additional Guidelines
- WIFI Access: Use the office router only for ShadowVisit; it won’t work for enrolling or logging into the EnrolleeApp.
- Update the App: Make sure you have the latest version of the EnrolleeApp.
- Correct Office Location: You can only check in at your designated district office.
Do’s and Don’ts:
- You can use Office Visit for check-in; please do not use Self Report.
- Complete all steps, including photos and questions, to ensure a successful check-in.
- Only one check-in per visit is allowed.
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