ShadowVisit Guide: Streamlining Your Office Visit and Intake Experience

Step 1: Completing an Intake Form

• Scan the QR Code: Open your phone's camera and scan the QR code provided by the office.
• Fill Out the Form: Complete all required fields on the digital form.
• Submit the Form: Once finished, tap Submit. Then, visit the front desk to confirm that your intake form has been completed.

Note: If your camera isn’t working, ask for the form's URL and enter it manually in your browser.

Step 2: Checking In for an Office Visit

To check in for an office visit, follow these simple steps:

• Select the Office Visit Button: Open the EnrolleeApp and tap Office Visit.

• Take a Photo: Follow the prompt to take a facial photo.

• Choose a Check-In Type: Indicate the reason for your visit.

• Answer Questions: If any additional questions appear, answer them as required.

• Receive Confirmation: You’ll be notified that your check-in is complete, and your officer will be alerted. You may then wait in the lobby.

Alert: You must be logged into the EnrolleeApp to check-in. If you need your enrollee ID or password, select "Need Credentials" on the login screen.​

Step 3: Checking Out When Leaving

• Select Office Visit: Open the Office Visit screen in the EnrolleeApp.
• Select Check-Out: Tap Check-Out to complete the process.
  

Additional Guidelines

• WIFI Access: Use the office router only for ShadowVisit; it won’t work for enrolling or logging into the EnrolleeApp.
• Update the App: Make sure you have the latest version of the EnrolleeApp.
• Correct Office Location: You can only check in at your designated district office.
  

Do’s and Don’ts:

• Use Office Visit for check-in; do not use Self Report.
• Complete all steps, including photo and questions, to ensure a successful check-in.
• Only one check-in per visit is allowed.