ShadowCuff Device Communication Information

Within the enrollee profile there is a tab titled "Hardware". When hardware is assigned to an enrollee you can view the device communication information from here. 

Device Communication Information

1. Navigate to the "Hardware" tab within the enrollee's profile. 
   
2. Select "Device" to see the following information displayed
   
1. Device ID - this displays the specific IMEI number assigned to the device
   
2. Firmware Version - this displays the version of firmware installed on the device
   
3. Activated On - this displays the date/time of the device's activation
   
4. Last Location - this displays the date/time the last location was obtained
   
5. Last Communication - this displays the date/time the device last communicated with the server
   
6. Battery Charging - this displays the battery percentage of the device
   
7. Band Open/Closed - this displays whether the ShadowCuff band is open or closed and locked
   
8. Actions - these actions are device specific
   
1. Unassign - Unassign hardware from the enrollee
   
2. Unlock - Unlock the ShadowCuff through the server instead of using the Security Key
   
3. Vibrate - Send a software command to trigger a vibration alert
   
4. Siren - Send a software command to trigger an audible alert. A time of 30 seconds, 1 minute or 5 minute duration can be selected
   
5. Pursuit Mode - When activated, the location interval on the device will increase to 15 second location tracking. This allows for more accurate and frequent location points and can be used when trying to locate a potential absconder. 

Location intervals are not configurable for ShadowCuff. The default setting is 30 second locating and 1 minute transmitting. 

• Related Articles

• ShadowDevice Device Communication Information

  Within the enrollee profile there is a tab titled "Hardware". When hardware is assigned to an enrollee you can view the device communication information from here. ShadowDevice Device Communication Information Navigate to the "Hardware" tab within ...

• ShadoWatch Device Communication Details

  Within the enrollee profile there is a tab titled "Hardware". When hardware is assigned to an enrollee you can view the device communication information from here. ShadoWatch Device Communication Information Navigate to the "Hardware" tab within the ...

• Configuring Location Frequency for ShadowCuff

  The ShadowCuff offers various location frequency options to cater to different monitoring needs. This guide will walk you through the steps to configure the location frequency of your ShadowCuff and explain the available frequency options. Available ...

• ShadowCuff General Specifications

  ShadowCuff Specifications The ShadowCuff consists of two primary components: BRM Side: Handles communication and data transmission BRX Side: Houses the main battery, providing power to the device. BRM Specifications GNSS Support: GPS, Galileo, ...

• Unlocking ShadowCuff

  Unlocking the ShadowCuff can be done using two different methods: An Officer Key or a Software Command. Unlocking Methods Officer Key An Officer Key can be clipped onto the ShadowCuff to manually unlock the device. This Officer Key clips onto the ...