Reviewing Tracking Data for Hardware
Reviewing Tracking History
In order to review tracking data for a specific enrollee:
Search for the Enrollee by Name
Go to the Locations > History tab
The location history tab shows "Today" by default for hardware showing location points obtained "today", and last 5 location points for the EnrolleeApp. You can change this by using the filter.
Each location point displays the following depending upon if it was a WIFI, GPS, or LBS point
- Time/date location point obtained
WIFI Accuracy - Indicates where the enrollee was, within meters of the area where they were located
1-10 = High Accuracy Location
10-100 = Medium Accuracy Location
100+ = Low Accuracy Location
A "Google Unable to Locate" result for a WIFI point means the device was unable to detect at least three MAC addresses in the area. The device cannot plot a location when it does not have enough MAC addresses to confirm the location. This is normal behavior for the hardware.
GPS Speed - Measures how quickly the enrollee is moving in MPH (This is only displayed for the ShadowCuff)
GPS Num Sat - Number of satellites used to obtain GPS location point
The more satellites the more accurate the location point is however, GPS points are considered drift points
Battery Level of the device
Charging status - indicates if the device was being charged or not when the location point was obtained
Signal Strength - Indicates the WIFI signal strength on the device.
Signal strength on the watches ranges from 15 - 149. A number closer to 15 indicates good signal strength.
Zone Status - Indicates if the enrollee was inside or outside of their designated zone when the location was obtained
Address Button - This button will take you to Google maps to view the location and the address

The colors of the location point clusters represent violation status. If the cluster is green, there is no zone violations. If the cluster is red, a zone violation occured.

If there are delayed locations or a Device Com Timeout, we will process the locations when we receive them and create a violation if there is one. This can result in the alarm creation date and the occurred on date to be different.
Filtering Location Data and Map Features
Use the Date Range field on this page to filter by a specific date frame
Use the Location Type dropdown to filter locations by GPS, WiFi, LBS, Google Unable to Locate, or Mobile
- All location points within the specified timeframe will automatically populate on the map
- A timeline at the top of the locations map can be adjusted using the sliders to specify a time frame. A "green" bar indicates no zone violations, while a "red" section of the timeline indicates a zone violation. Hovering your mouse over the violation section of the timeline will provide details on the zone violation such as beginning and end tame as well as "Outside Inclusion Zone" or "Enter Exclusion Zone"
- Use the Playback Locations button to view a playback of each location within the specified date frame. The speed can be configured to go faster or slower when plotting location points, and the playback can be paused and reset back to the beginning
- The Map and Satellite views can be accessed from the button located in the upper right hand corner of the map
- The Street View can be utilized by clicking on the yellow man located on the lower right hand corner of the map. Drag the man on top of the street you would like to view.
- Use the Full Screen view by selecting the square icon in the upper right hand corner of the map
Exporting Location Data
Select the "Export" button located right under the Date Range field
You have the option to export All Locations or locations within a Specified Date Frame
The data will be exported to an excel spreadsheet
You can export a PDF report if the data is less than 500 points
Viewing Location Data for Multiple Enrollees
The Map on the enrollees tab displays the last obtained location for enrollees you have access to
Go to the Enrollees Tab from the main navigational menu
Select the Map sub tab
Here you will have the option to filter by Assigned Enrollees or All Active Enrollees

To view location points from the time an alarm was active, navigate to the Alarms tab and click the Event Timeline (bar graph icon). This will display the enrolleeās locations during the active alarm.
Click
here for the hardware troubleshooting guide.
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