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ShadowPay: Recurring Payments, Reminders and Balance Notifications for an Enrollee
Accessing the Enrollee Register Search for the desired enrollee by name On the enrollee profile, go to the Financial tab Once the initial debit has been added to a register, you can set up recurring payments or payment reminders. Recurring ...
ShadowPay Features
What is ShadowPay ShadowPay allows you to collect payments from enrollees for supervision fees, fines, restitution, and more. A register on the enrollee profile allows users to track balances due and payments made. Users can collect payments from ...
ShadowAlertness: Downloading & Logging into the App
ShadowAlertness is a solution that provides improved accuracy when officers are supervising inmates while receiving hospital treatment or on transportation. Upon the officer logging in, a prompt will pop up allowing the officer to select the "On ...
ShadowPay First Steps (Getting with the Vendor)
Payment Provider Requirements Before you can begin setting up any of the application side of the ShadowPay service you must first complete the following steps: Only a Member of the Shadowtrack team can initiate these steps for the customer Once a ...
Transferring Enrollee(s), Inmate(s) and User(s) to other Users/Entities
Transferring Profiles in ShadowtrackONE The ShadowtrackONE software allows users to transfer an enrollee/inmate/user from one user/entity to another. All users should be unassigned from the enrollee/inmate before you transfer them to another entity. ...