ShadowPay (Payments)

ShadowPay (Payments)

ShadowPay in the EnrolleeAPP

To make a payment:

  1. Select the Payment button.
  2. Your ID number and last name will be auto-filled for you; select Next.
  3. Here, you will see your contact information and the total balance due; select Next.
  4. Enter the amount you would like to pay and, agree to the payment terms, select Pay by Card.
  5. Enter your card information and agree to the terms, select Submit Payment.
  6. You will receive a confirmation and receipt once your payment is processed.
NotesIf you do not see a Payment button on the EnrolleeAPP's home screen, you have not been given access to this feature.
  
              

Notes
Can be shared with Enrollees


    • Related Articles

    • ShadowPay: Recurring Payments and Reminders for an Enrollee

      Accessing the Enrollee Register Search for the desired enrollee by name On the enrollee profile, go to the Financial tab Once the initial debit has been added to a register, you can set up recurring payments or payment reminders. Recurring ...

    • ShadowPay Features

      What is ShadowPay ShadowPay allows you to collect payments from enrollees for supervision fees, fines, restitution, and more. A register on the enrollee profile allows users to track balances due and payments made. Users can collect payments from ...

    • ShadowPay First Steps (Getting with the Vendor)

      Vendor Requirements Before you can begin setting up any of the application side of the ShadowPay service you must first complete the following steps: Only a Member of the Shadowtrack team can initiate these steps for the customer Once a customer ...

    • ShadowAlertness: Downloading & Logging into the App

      ShadowAlertness is a solution that provides improved accuracy when officers are supervising inmates while receiving hospital treatment. Upon the officer logging in, a prompt will pop up allowing the officer to select the hospital name, floor and room ...

    • Transferring Enrollee(s) and Case Loads to other Users/Entities

      Transferring an Enrollee(s) from One User to Another The ShadowtrackONE software allows users to transfer an enrollee from one user/entity to another. All users must be unassigned from the enrollee before you can transfer them to another user/entity. ...