This is located as the last option in the Navigation Menu to the far left.
Selecting Logout will log the User out of the ShadowtrackONE Platform. The User will then be required to enter their Username and Password to log back in.
What's New Added the ability to send recurring and non-recurring silent location requests to the EnrolleeApp if a Device Com Timeout is triggered for hardware. Introduced a new notification badge that displays ShadowMessages separately from other ...
New Features Added the ability to configure an entity’s platform access as Community Only, Institution Only, or Both. Added a schedule template builder for ShadowPass to the Schedules tab, allowing TenantAdmins to create full-day schedules with ...
New Features Added the ShadowVisit Dashboard which provides metrics for the ShadowVisit solution. Added the ability to filter by the assigned user on the Alarms Dashboard. Added a map overview to the inmate dashboard within the Profiles tab Added a ...
Question: I received an error message in the application. What information should I communicate in an email to Support@shadowtrack.com to get this resolved? Answer: Please Provide The Following: What Entity are you in? What area of the application ...
Application Phone Numbers The phone numbers listed within the Phone Number page are numbers that are frequently used by Shadowtrack Technologies. Dial-in Phone Number: (847) 986-8635 and (804) 729-5578 Toll Free Phone Number: (866) 283-5112