Enrollment Photo

Enrollment Photo

Clear Enrollment Photo

The enrollment photo can be cleared for the enrollee on the enrollee profile, to do so:
  1. Search for the desired enrollee from the universal search field.
  2. Once on the enrollee's profile, Select the Profile tab.
  3. Next, go to the Basic Information section and select the Edit button.
  4. Scroll down to the image and select the Clear Image button located next to the photo.
  5. Select Save
The enrollee will automatically be prompted to reset their enrollment photo the next time they re-open the EnrolleeApp.

Enrollment Photo Settings

Ensure a facial enrollment photo is required in settings.
  1. Search for the desired enrollee from the universal search field.
  2. Once on the enrollee's profile, click on the Service tab.
  3. Click the Settings tab.
  4. Ensure that the Facial Image Not Required is set to no.
    1. Yes, it indicates the enrollee's profile account does not need a photo. 


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