Billing Rates & Running a Billing Report

Billing Rates & Running a Billing Report

Viewing the Billing Rates for Your Entity

Prerequisites:

  • You must have tenant admin privileges to access these settings.

  1. Search for Entity:

    • Use the main search field to locate the desired entity.

  2. Access the Entity Profile:

    • Open the profile of the desired entity.
    • In the entity profile, go to the Billing tab.

  4. View Billing Rates:

    • The following billing rates will be displayed:
      • ShadoWatch Daily Rate (per watch)
      • ShadowPhone Daily Rate (per phone)
      • ShadowPhone Increased Frequency Daily Rate (per phone)
      • ShadowTether Daily Rate (per tether)
      • ShadowDevice Daily Rate (per device)
      • ShadowCuff Daily Rate (per device)
      • ShadowTether Daily (Interior Tracking)
      • ShadowBriety Daily Rate
      • Idle Daily Rate (Not applied to ShadowCuff)
      • Idle ShadowCuff Daily Rate
      • Monthly Rate (per active enrollee)
      • Monthly Rate (per active victim)
      • Billing Grace Period

Running the Billing Report

  1. Search for Entity:

    • Use the main search field to locate the desired entity.

  2. Access the Entity Profile:

    • Open the profile of the desired entity.
    • In the entity profile, go to the Billing tab.

  4. Generate Billing Report:

    • Select the Billing Report button.
    • Enter a From Date and To Date to specify the billing period.
    • Click the Generate Billing Report button.

  5. Export the Report:

    • The report will be exported in Excel format.

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