Default Protocols for the ShadoWatch

What is a Default Protocol

Default protocols are ideal when multiple enrollees utilize the same ShadoWatch protocol. Default protocols are set at the entity level and once enabled, the default protocol is automatically assigned to a new enrollee during the 5 step enrollment process. 

We do not recommend utilizing this feature if the enrollees under your entity plan to use different protocols based on risk levels or some other deciding factor. This is because only one default protocol is allowed per entity. 

Benefits to Setting up a Default Protocol For an Entity

1. Ensures users do not forget to assign a protocol during the enrollment process
   
2. Makes the enrollment process easier by eliminating one extra step
   
3. Makes enrollment more uniformed for users eliminating confusion as to what protocol to assign
   

Create a Default Protocol for an Entity

Please note that only Tenant Admins have access to the entity profile in order to create or modify protocol groups

1. Go to the entity profile you would like to create the default protocol for
   
2. Go to the Protocol Groups tab
   
3. You will see the list of available protocols noted here. To make one a default, select the check mark icon as shown below
   

You can only see protocols for your entity and any of your sub-entities.

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