Recent Articles
Deactivate an Inmate That Is Active
Deactivate an Inmate that is Active in the ShadowtrackOne Platform To deactivate an inmate, follow the steps below. Search for the desired inmate by name using the universal search. Once on the inmate profile, click on the Profile tab> Basic ...
ShadowAlertness Dashboard
The ShadowAlertness Dashboard is used to display information that pertains to officer check-in's while on inmate transport. Hospital information, officer locations, and other data can be viewed from this dashboard using the Dashboard Metrics. ...
Interior Map
The interior map displays the floor plan and allows you to monitor inmate movement throughout the facility. Navigate to the 'Profiles' tab in the navigational menu Select 'Inmate' Select 'Interior Map' Interior Map Tab Select the desired floor plan ...
Enabling/Disabling Interior Tracking for a User
Interior Tacking must be enabled by the Shadowtrack team. Please contact us at support@shadowtrack.com to request this feature to be enabled. Once enabled at the entity level, it will automatically enable for all users. Navigate to the user's profile ...
Group Management
This tab allows you to assign inmates to specific groups and filter by those groups on the list of locations on the map. Navigate to the desired entities homepage Select 'Zones' Select 'Floor Plans' Select 'Group Management' on the desired floor plan ...